TERMS & CONDITIONS OF SERVICE

Golden Grams Mobile
Website: https://goldengramsmobile.com
Last Updated: 12/17/2025


1. Agreement to Terms

By accessing or using goldengramsmobile.com (the “Website”), creating an account, placing an order, or purchasing any products from Golden Grams Mobile (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms & Conditions of Service (“Terms”).

If you do not agree to these Terms, you must not access or use the Website or services.


2. Age Requirement & Eligibility

All products sold by Golden Grams Mobile are strictly intended for adults only.

  • You must be 21 years of age or older to access, purchase, or receive any products.

  • By placing an order, you certify that you meet the legal age requirement.

  • Valid government-issued photo ID is required at checkout, pickup, and delivery.

  • Failure to present valid ID will result in order cancellation without refund, where permitted by law.


3. Products & Disclaimers

Golden Grams Mobile sells age-restricted products intended for legal adult use only, including but not limited to:

  • Vape devices & disposables

  • E-liquids & nicotine products

  • Hemp-derived products (where legal)

  • Accessories and related merchandise

We make no medical or health claims. All products are sold “as-is” and are not intended to diagnose, treat, cure, or prevent any disease.


4. Ordering, Pricing & Availability

  • Prices, products, and availability are subject to change without notice.

  • We reserve the right to limit quantities or refuse service at our discretion.

  • Orders may be canceled due to inventory discrepancies, compliance concerns, or suspected fraud.


5. Payments

Payments are processed through third-party payment processors.

Golden Grams Mobile does not store full payment card information. By placing an order, you authorize us to charge the selected payment method for all applicable charges, including taxes and fees.


6. Pickup & Delivery

In-Store Pickup

  • Orders must be picked up by the verified purchaser.

  • ID verification is mandatory.

  • Once the product leaves the store, the sale is final.

Local Delivery (Third-Party Services)

  • Delivery may be fulfilled by DoorDash or other third-party delivery partners.

  • Golden Grams Mobile does not control delivery drivers, routes, or delivery timing once an order is dispatched.

  • Delivery fees are non-refundable.

  • ID verification is required at delivery.


7. Returns & Refunds

Due to the nature of smoke, vape, and consumable products:

  • ALL SALES ARE FINAL

  • NO RETURNS OR EXCHANGES

Third-Party Delivery Orders

All DoorDash or third-party delivery orders are non-refundable.

Refunds may be issued only at Golden Grams Mobile’s sole discretion and only in rare cases such as:

  • Verified delivery failure

  • Order never received

  • Major device defect confirmed upon delivery

Consumables (e-liquids, disposables, pods, coils) are never eligible for return or refund.


8. Legal Compliance

You are responsible for complying with all local, state, and federal laws regarding the purchase, possession, and use of products sold by Golden Grams Mobile.

We reserve the right to refuse service to remain legally compliant.


9. Intellectual Property

All content on the Website—including text, images, logos, graphics, and software—is the property of Golden Grams Mobile or its licensors and is protected by applicable intellectual property laws.

Unauthorized use is prohibited.


10. Prohibited Conduct

You agree not to:

  • Misrepresent your age or identity

  • Use the Website for unlawful purposes

  • Attempt to bypass verification or security systems

  • Resell products where prohibited by law

Violations may result in account termination and legal action.


11. Limitation of Liability

To the maximum extent permitted by law, Golden Grams Mobile shall not be liable for:

  • Indirect or consequential damages

  • Product misuse

  • Delivery delays or failures by third parties

  • Website downtime or errors

Total liability shall not exceed the amount paid for the order at issue.


12. Indemnification

You agree to indemnify and hold harmless Golden Grams Mobile, its owners, employees, and partners from any claims arising out of your use of the Website or violation of these Terms.


13. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which explains how personal information is collected and used.


14. Changes to Terms

We reserve the right to modify these Terms at any time. Updates take effect immediately upon posting.

Continued use of the Website constitutes acceptance of the revised Terms.


15. Governing Law

These Terms shall be governed by the laws of the state in which Golden Grams Mobile operates, without regard to conflict-of-law principles.


16. Contact Information

Golden Grams Mobile
Website: https://goldengramsmobile.com
Email: info@goldengramsmobile.com

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