PRIVACY POLICY

Golden Grams Mobile
Website: https://goldengramsmobile.com
Last Updated: 12/17/2025

1. Introduction

Golden Grams Mobile (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit goldengramsmobile.com (the “Website”) or use our services.

By accessing or using the Website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

A. Personal Information

• Full name

• Email address

• Phone number

• Billing and delivery address

• Date of birth (for age verification)

• Government-issued ID (when required for pickup or delivery)

B. Transaction Information

• Order details and purchase history

• Payment confirmation data (we do not store full payment card numbers)

C. Technical & Usage Information

• IP address

• Device type and browser

• Pages visited and interactions

• Date and time of access

• Referring URLs

D. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Enable Website functionality

• Analyze traffic and performance

• Improve user experience and security

You may disable cookies through your browser settings; some features may not function properly.

3. How We Use Your Information

We use collected information to:

• Verify age and legal eligibility

• Process and fulfill orders

• Facilitate in-store pickup and third-party delivery

• Provide customer support and order updates

• Prevent fraud and abuse

• Comply with legal and regulatory obligations

• Improve Website functionality and services

4. Age-Restricted Products

Golden Grams Mobile sells age-restricted products intended only for individuals 21 years of age or older.

We may collect and verify age-related information to comply with:

• Federal, state, and local laws

• Payment processor requirements

• Third-party delivery partner policies

Orders may be canceled if age verification fails.

5. Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties, including:

A. Service Providers

• Payment processors

• Website hosting providers

• Analytics services (e.g., Google Analytics)

• Customer support platforms

B. Delivery & Verification Partners

• DoorDash or other third-party delivery services

• Identity and age verification providers

C. Legal & Safety Requirements

We may disclose information if required to:

• Comply with law enforcement or legal requests

• Respond to subpoenas or court orders

• Protect our rights, property, or public safety

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information, including:

• SSL encryption

• Secure hosting infrastructure

• Limited internal access to sensitive data

No system is completely secure.

7. Data Retention

We retain personal information only as long as necessary to:

• Complete transactions

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

8. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information

• Request correction of inaccurate data

• Request deletion of personal data (subject to legal requirements)

• Opt out of marketing communications

Requests may be submitted using the contact information below.

9. Children’s Privacy

This Website is not intended for individuals under 21 years of age.

We do not knowingly collect personal information from minors. If discovered, such information will be deleted promptly.

10. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes are effective immediately upon posting.

Continued use of the Website constitutes acceptance of the updated policy.

12. Contact Information

For questions regarding this Privacy Policy or your personal data:

Golden Grams Mobile
Website: https://goldengramsmobile.com
Email: info@goldengramsmobile.com